Booksy Biz Help Center
Booksy Payments
General
Account verification
Checkout and transactions
- How can I issue a full or partial refund?
- How do I check out clients?
- How do I set up Registers?
- What types of payment methods can I accept through Booksy?
- How are receipts generated?
- What happens if a client card is rejected?
Tips
Payouts
Mobile Payments
Booksy Pay
- What is Booksy Pay?
- Can clients pay for every appointment via Booksy Pay?
- What is the difference between Booksy Pay, mobile payments, and deposits?
- When will I receive the money for an appointment paid with Booksy Pay?
- How to refund an appointment paid for with Booksy Pay?
- What if the final amount due for an appointment is different from the amount paid with Booksy Pay?
Klarna
- What is Klarna?
- What are the benefits of accepting Klarna payments?
- How much does it cost to accept Klarna payments?
- How do I start accepting Klarna payments?
- When and where will I receive money from Klarna payments?
- What happens if an appointment paid for upfront with Klarna is cancelled?
Keyed In Payment
- What is Keyed In Payment (KIP) and how does it work?
- What is MOTO?
- Will the card details I enter via Keyed In Payment be stored?
- Can I record client card information?
- How do I activate Keyed In Payment?
- What are the fees associated with Keyed In Payment?
Tap to Pay
- What is Tap to Pay?
- What device can I use Tap to Pay on?
- How to enable Tap to Pay?
- How to enable Tap to Pay for Basic Staffers?
- Are there fees associated with using Tap to Pay?
- I’m already using Mobile Payments or Booksy Card Reader. Can I use Tap to Pay as well?
Booksy Card Reader
- What is Booksy Card Reader?
- How do I set up my Booksy Card Reader?
- How can I order Booksy Card Reader?
- Are there fees associated with using Booksy Card Reader?
- I’m already using Mobile Payments. Can I use Booksy Card Reader as well?
- How do I connect my Stripe Reader M2?
Fast Payouts
- What is Fast Payouts?
- How long does it take to get my money with Fast Payouts?
- What’s the fee for Fast Payouts?
- How do I enable Fast Payouts?
- How do I initiate a Fast Payout?
- How much can I transfer with Fast Payouts?
No-Show Protection
- Does Booksy check if client cards are valid and have sufficient funds?
- How can I charge deposits for appointments I add to the calendar myself (business appointments)?
- Can my clients pay for services ahead of time?
- What is the difference between Deposits and Cancellation Fees?
- What does it mean to auto-charge Cancellation Fees?
- How do I set up No-show Protection?