Thanks to Keyed In Payment, a payment method that allows you to charge clients by manually entering their card details directly into a virtual terminal on Booksy, you can now collect deposits even for business appointments (appointments you add to the calendar yourself, as opposed to appointments clients book online).
To charge a deposit for a business appointment:
- Go to the Calendar and add a new appointment. Deposits cannot be charged for appointments that already exist on your calendar.
- Choose a service that has a "Fixed" or "Starts at" price type and costs $5 or more.
- At the bottom of the appointment details, activate the Collect Deposit with Keyed In Payment toggle switch.
- Select Save.
- Type in the desired deposit amount. This amount cannot be more than the total booking value and must be at least $5.
- Select Continue.
- Manually type in the client's card information.
- Select Charge card now.
Tip: If the payment fails during deposit collection, you will have the option to retry the payment or save the booking without requiring a deposit.
Important notes:
- Client card details are not saved.
- Keyed In Payment operates as an extension of Mobile Payments and No-Show Protection, and the fees are the same.
- Deposits can be refunded via your Booksy Wallet if necessary.