To accept deposits, you can use our Deposits feature which is one of the no-show protection options. If you enable deposits, clients who book with you online will have to pay partial or full price of the service upfront - depending on the rules you’ve set up. The prepaid amount will be deducted from the total price at checkout. 

Note: Deposits can only be applied to services with a “Fixed” or “Starts at” price. It's not possible to apply deposits to services with the following pricing types: Varies, Free, or Don't show. The minimum payment amount can’t be less than $5.00. Also note that you have to have Mobile Payments enabled to set up no-show protection. See how to enable Mobile Payments.

To set up Deposits:

1. Navigate to Business Settings from the left sidebar (mobile: Profile → Settings).
2. Click Payments & Checkout.
3. Select No-show Protection.
4. Stay on the Deposits tab (mobile: click Set No-show Protection rules).
   Tip: Creating a rule means choosing a set of services that will have the same deposit percentage required. For example, you can create a 10% deposit rule for all of your hair-related services and set a 15% deposit rule for all nails-related services.
5. Adjust the percentage of the service price your clients will have to prepay using the + and - buttons.
6. Click Apply to services (mobile: click Next).
7. Select checkboxes next to the services you want this rule to apply to and click Select.
   Tip: You can use the search bar at the top of the page to find specific services.
8. Save.

Learn how to charge deposits for appointments you create yourself with Keyed In Payment.