If you see a client attributed to Boost that you acquired via your own marketing efforts: 

1. Go to Marketing.
2. Select Boost.
3. Go to Boost details. 
4. Locate the client you wish to claim and click on the Claim button to initiate the claims process (on mobile: swipe left (on iOS devices) or press and hold (on Android devices) and select Request a claim).
5. Select a claim reason, input the claim details and add any necessary attachments.
6. Send claim.

Please note the deadline to submit a Boost claim will be synced with your unique subscription billing period. Be sure to check your Boost clients on the same day you check your Booksy subscription billing.

Example: Let's say your billing period is from the 5th to the 4th. If you have an appointment on January 28th, you will have until the end of the billing period (February 4th) plus 7 days (February 11th) to submit a Boost claim for that appointment.