To accept deposits, you can use our Deposits feature which is one of the no-show protection options. If you enable deposits, clients who book with you online will have to pay partial or full price of the service upfront - depending on the rules you’ve set up. The prepaid amount will be deducted from the total price at checkout.
Note: Deposits can only be applied to services with a “fixed” or “starts at” price. It's not possible to apply deposits to services with the following pricing types: Varies, Free, or Don't show. The minimum payment amount can’t be less than $5.00. Also note that you have to have Mobile Payments enabled to set up no-show protection. See how to enable Mobile Payments.
To set up Deposits:
- Navigate to Business Settings from the left sidebar (mobile: Profile → Settings).
- Click Payments & Checkout.
- Select No-show Protection.
- Stay on the Deposits tab (mobile: click Set No-show Protection rules).
Tip: Creating a rule means choosing a set of services that will have the same deposit percentage required. For example, you can create a 10% deposit rule for all of your hair-related services and set a 15% deposit rule for all nails-related services. - Adjust the percentage of the service price your clients will have to prepay using the + and - buttons.
- Click Apply to services (mobile: click Next).
- Select checkboxes next to the services you want this rule to apply to and click Select.
Tip: You can use the search bar at the top of the page to find specific services. - Save.