Skip to main content

Search

Booksy Biz Help Center
How can we help?

What is Booksy Wallet and how do I navigate it?

Booksy Wallet provides a comprehensive overview of all payout-related information. It serves as a central hub where you can check your balance, track payout history, manage payout details, and quickly access key payment features. More functionalities will be available in this section soon.

Note: To be able to use Booksy Wallet properly, your account must first be verified.

Accessing Booksy Wallet

  • On Booksy Biz (web/tablet), find the Booksy Wallet section in the left-side panel.
  • On the Booksy Biz mobile app, it’s located within the Profile section.

What does it include?

Total balance

This section displays:

  • Your total balance – the sum of your current balance (funds available for payout) and pending transactions (funds available on the next business day).
  • Pending transactions amount – select the “i” icon for a detailed breakdown of your total balance, current balance and pending transactions.
  • Quick access buttons – shortcut to set up No-Show Protection.

Tip: Your balance may be negative if, for example, a chargeback occurs.

Payout method

This section displays:

  • The account number for payouts.
  • The next expected payout date.
  • The payout status – active (if the account number is correctly added) or inactive (if there is no account number or the account is blocked).

Tip: To change or add a bank account number for payouts, select the three dots in the upper-right corner of this section and choose Go to Payout Settings.

History

Payouts 

This section displays the last five payouts. To view all past payouts, select Go to history, or the Payouts tab at the top of the screen.

The Payouts history table includes:

  • Date and time of the payout.
  • Payout status – paid, processing, or failed.
  • Estimated date of fund arrival.
  • Payout type.
  • Payout amount.

Transactions

This section displays the last five Booksy Payments transactions. To view all past transactions, select Go to history, or the Transactions tab at the top of the screen. Each record is clickable and opens the corresponding transaction receipt.

The Transactions history table includes:

  • Date and time of the transaction.
  • Transaction status – paid, sent, or failed.
  • Transaction type – e.g. refund, Mobile Payment, Cancellation fee.
  • Client name.
  • Transaction value.

Tip: You can also access the Payments & Checkout tab in Settings from the upper-right corner of the screen.